TRRAIN Retail Awards 2026 – Reveal Your Magicians
An evening that celebrated India’s most prestigious recognition of frontline retail excellence,
honouring the extraordinary individuals who created memorable customer experiences every single day.
India’s most prestigious celebration of frontline retail excellence returns, honouring the extraordinary individuals who create unforgettable customer experiences every day.
For over a decade, these awards have celebrated the real heroes of retail, frontline associates who go beyond the call of duty to delight customers and bring brands to life.
With over 10,000+ inspiring stories across 130+ cities, the TRRAIN Retail Awards have become a powerful national movement that places people at the heart of retail success.
Our Impact
Winners of TRRAIN Retail Awards 2026
National Gold Winner
Geeta Kornani
National Silver Winner
Abhijeet Vilas Dhurve
National Bronze Winner
Pranjal Pandey
Awards
Customer Service Excellence - Apparel & Accessories
Customer Service Excellence - Big box Retail
Customer Service Excellence - Restaurant and QSR
Customer Service Excellence - Speciality
Customer Service Excellence - Quick and E-commerce
Special Awards
Customer Service Excellence (Team)
Sales Excellence by Team
HR Initiative Of The Year
Nexus Grand Awards
The Nexus Grand Awards are an exclusive initiative by TRRAIN Retail Awards 2026, designed to recognise and celebrate outstanding front-end retail associates' performance across its malls in India. The awards honour individuals who consistently deliver excellence in customer experience, visual merchandising, innovation, and overall retail performance within the Nexus ecosystem.
Arzoo Wadhwani
Pampi Roy
Mansoor Ali Khan
Be Part of the Next Edition
The journey continues…
TRRAIN Retail Awards 2027 – Coming Soon
Reach out to partner, nominate, or collaborate:
Ms. Ruchika (Ruchika.jaising@trrain.org).
or
Ms. Tarannum (Tarannum.ahuja@trrain.org).
